askave your health chat bot

Your Health Chatbot

During the pandemic, a version of Ask Ave helped NHS Scotland deal with over 1 million Covid-19 enquiries. This project was led by Cancer Central’s COO Mathew Mallett with engineering partners Ensono Digital and delivered within a month of the first lockdown.

Best Public Sector Project, Computing Digital Technology Leader Awards 2021

Best Cloud-Native Project, International Cloud Awards 2021-22 

awards group

Trusted by NHS Scotland

NHS 24

Created by

Cancer Central

Engineered by


It’s been a great experience working with such a diverse and talented group of people, all focused on delivering this option to people with questions about coronavirus. We’re grateful to all the teams for making this happen and the chatbot Ave, named after Cancer Central’s founder Avril Chester, is a great addition to the NHS inform website.

Louise BennieHead of Digital, NHS 24
Watch how a collaboration between Cancer Central, Ensono Digital (formerly Amido) & NHS 24 enabled NHS Inform to meet huge spikes in enquiries during COVID-19 using Ask Ave.

Registered charity in England and Wales (1202482), Registered office, Chantry House, 22 Upperton Road, Eastbourne, East Sussex